FAQ

How long can I keep the bin for?

We include a 14 day hire for all bookings. If you a longer booking, please contact us to discuss. Extra week hire is an additional $50

How much can I put in the bin?

The skip bin can be filled with as much waste as possible but please ensure it does not go higher than the rim. For us to pick up and transport the bin safely, we cannot pick the bin up overloaded. If the skip bin is overloaded it may result in an additional $75 fee

Each bin type has its own prohibited items. At no time do we except asbestos to be placed in our bins, this puts our drivers and workers at risk.

Payment

You will receive a text message/email with the link of your invoice. Please ensure payment is made prior to be collection. If you would like to pay in cash, please give us a call to prior arrange so our drivers are aware.

Credit card payments are available through our invoicing system or if you prefer to direct transfer - our bank details are located at the bottom of the invoice. Please use your invoice number as the reference. If you prefer to pay direct transfer please email us the remittance. Please ensure the transfer is completed the day before pick up so we can confirm the funds.

30 Day Accounts

We do offer 30 day accounts. Please email us and we can provide you the account application to complete.

What happens if I overload the skip?

If the skip is overloaded we can will arrange for an additional bin to be delivered at the customers cost and the customer will be asked to unload the excess waste that is protruding the rim. Overloaded bins are dangerous and create EPA and other transporting risks.

Where can the bin be placed?

We can do our best to put the bin in the location required. The bin must be placed on your property unless you obtain a council permit prior to bin delivery. Our trucks do need clearance to be able to lift the bin for delivery and collection so please take this into consideration when choosing the bin location.

Can I move the bin?

No, please do not try and move our bins. If you change your mind regarding the location of the bin we can arrange an additional visit with a call out fee to move the bin. Trying to move the bin with construction machinery can damage our bins.

Will the bin damage my driveway?

All our bins are new and have no rust that can stain your driveway. But if you do have concerns, please lay some timber for the bin to sit on.